Riki Portnoy, CPC-H, ICD-10-PCS certified
Riki has spent nearly a decade in the healthcare finance field, from her start doing medical billing and coding to her role today as a project manager with RGC.
She specializes in technology selections and implementations, and all the workflow and training development needed for genuine adoption. Riki earns clients’ trust on the projects she leads with her precise analytical skills and in-depth knowledge of healthcare finance technology.
Chana Feinberg, RHIA
Chana’s particular area of expertise is in health information management, electronic health records, and HIPAA compliance issues. With almost two decades of experience working in health systems ranging from 300 to 1100 beds, Chana has comprehensive experience in all practical aspects of HIM and EHR, from system design to developing and monitoring data quality, ethical use and productivity standards. As a former HIM director for a 600 bed, multi-facility provider organization, she uses this experience to provide clients with a keen analysis of the sources of problems and potential solutions.
In addition to leading projects with RGC Group, Chana is an adjunct lecturer on HIM at CUNY, and has been a presenter at American and New York Health Information Management Association (AHIMA and NYHIMA) conferences. She is also co-author of the article “Assessing Life Expectancies of Older Nursing Home Residents,” published in the Journal of the American Geriatric Society.
Jenny Tsang-Quinn, MD
As a medical professional, Jenny has worked in clinical environments and supervised clinical staff. She currently works with physician practices and hospital clinics leading projects to help them achieve PCMH and Meaningful Use recognition. Jenny has a decade of experience managing clinical work areas, designing and implementing provider technology and workflows, and coordinating relationships between physicians and partners.
Jenny is a co-author of the article “The Patient-Centered Medical Home: History, Components, and Review of Evidence,” published in the Mt. Sinai Journal of Medicine. She is also fluent in Spanish and Chinese (Cantonese and Toisan dialects).